Dear valued clients,
I wanted to reach out personally to let you know about some local updates related to COVID-19 and the steps we’ve taken to remain available to you as we all adjust to the challenges related to the coronavirus.
Effective Tuesday March 24, Ontario Premier Doug Ford ordered a list of non-essential businesses to temporarily close their workplaces in an effort to slow the spread of COVID-19. Given that we are a food production facility that prepares food exclusively for shipment/delivery and services our clients via phone and online channels only, Corporate Confections is exempt from this order and will remain open during this time.
That said, to do our part in helping to prevent the spread of COVID-19, we have implemented a work from home policy to ensure all customer service can and will be handled remotely. And for the time being, in order to limit any potential risk, production of all orders will be managed solely by yours truly. I started this business from my basement 7 years ago, and I’m more than happy to get my gloves dirty to keep it running safely during this time.
To support social distancing efforts across the globe, we have waived the cancellation fee for any existing orders related to large events. Any items that have already been produced have been donated to local charities. We will also shortly make an announcement to lower drop shipment fees and encourage individual shipments of gifts and giveaways in lieu of large event gatherings. Details and further discounts will be announced in another email coming later this week.
As always, our top priority is the health of our customers, team members, supply chain, and distribution network, and we want you to feel confident in our commitment to you. We have always maintained rigorous standards for food safety and personal hygiene and are taking extra precautions during this unsettling time.
If there is anything else we can do to help, or if you have any questions related to our safety standards or potential orders, please don’t hesitate to reach out.
My best wishes go out to you, your families, friends and colleagues. We’re all in this together.